WylieOS Texting Terms

1. You only get texts after you agree to receive them.
2. How often depends on your requests, appointments and account. Message and data rates may apply.
3. Reply STOP to stop. Reply HELP for help.
4. Agreeing to texts is never required to buy anything.
5. We never share your mobile number or your agreement to receive texts with anyone for their marketing.

1.1 WylieOS account and demo messages. Sent by WylieOS, or by Wylie Estimates for Wylie Estimates accounts. They include replies to your questions, demo scheduling and reminders, sign-in codes, account, billing and service notices, and alerts about activity in your WylieOS account, such as a new booking or a missed call. We send marketing texts about WylieOS only to people who have separately agreed in writing to receive them.

1.2 Business customer messages sent with WylieOS. Sent by a business that uses WylieOS, to its own customers. They include appointment confirmations and reminders, notice that a technician is on the way, links to estimates, invoices and payments, job updates, replies to your calls and texts, and a text back after a missed call. Every message names the business that sent it. A business sends marketing texts only to people who have separately agreed in writing to receive them.

1.3 Example. "Sunshine Air: Your AC tune up is booked for Tue 10/28 between 8 and 10 AM. Reply STOP to opt out, HELP for help."

2.1 WylieOS messages. You agree when you enter your mobile number on a wylieos.com or wylieestimates.com form and check the box to receive texts, when you add your mobile number to your WylieOS account and turn on text alerts, or when you text us first.

2.2 Business messages. You agree when you give your mobile number to a business that uses WylieOS and say yes to texts: on its website or paperwork, by telling its phone assistant (a person or the WylieOS AI assistant) that it may text you, or by texting the business first. The business keeps a record of when and how you agreed.

2.3 Not a condition of purchase. You do not have to agree to texts to buy anything from WylieOS or from any business that uses it.

2.4 Automated messages. Texts may be sent by automated technology, including messages written with the help of artificial intelligence (AI).

2.5 Your number. By agreeing, you confirm that you are the account holder for the mobile number or have the account holder's permission, and that you are at least 18.

Message frequency varies with your requests, appointments and account activity. For example, a booked appointment usually brings a confirmation, a reminder and a message when the technician is on the way.

Message and data rates may apply, depending on your mobile plan. WylieOS does not charge you to receive texts.

5.1 Reply STOP to any message. You may also reply END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE or OPT OUT, or tell us or the business in any other reasonable way, such as by email or on a phone call.

5.2 After you opt out, you will get one message confirming it, and then no more messages from that program unless you agree again. To start again, reply START or UNSTOP.

5.3 Opting out of one business's messages stops texts from that business. It does not stop texts from other businesses you have agreed to hear from.

5.4 We and the businesses that use WylieOS honor opt out requests promptly, and in any case within the time the law requires.

Reply HELP to any message. For WylieOS messages, you can also email info@wylieos.com. For a business's messages, the HELP reply gives that business's name and how to reach it, and you can contact the business directly.

Supported carriers include AT&T, T-Mobile, Verizon and most other United States carriers. Carriers are not responsible for delayed or undelivered messages, and neither are we. The list of supported carriers can change. Delivery depends on your phone, your coverage and your carrier.

Our Privacy Policy at wylieestimates.com/legal/privacy explains how we handle the information connected to text messages. We do not sell or share mobile phone numbers, or the records of anyone's agreement to receive texts, with any third party or affiliate for their marketing or promotional purposes. They go only to the service providers that deliver the messages. A business that uses WylieOS also has its own privacy policy for the information it collects from you.

If you give up or change your mobile number, reply STOP from it first or tell us or the business, so messages meant for you do not go to the number's next owner.

If you send texts through WylieOS, you are the sender of your messages, and our Terms of Service (Section 5) apply. In addition, you will:

(a) text only people who have agreed to receive your texts, keep a record of each agreement, and get separate written agreement before sending marketing texts;

(b) put your business name in your messages and keep the opt out and help instructions WylieOS adds;

(c) honor every opt out request, however it is made;

(d) send marketing texts only between 8 a.m. and 8 p.m. in the recipient's time zone, and follow any stricter limit where you do business;

(e) give accurate information for the carrier registration of your business and its messaging, and keep it current; and

(f) not send content that carriers prohibit, such as content about sex, hate, alcohol, firearms, tobacco, cannabis or illegal drugs, or messages that are deceptive, threatening or collect debts in violation of the law.

We may pause texting from an account that breaks these rules, as our Terms of Service describe.

We may update these Texting Terms. We will post the new version at wylieestimates.com/legal/texting with the date at the top. For WylieOS customers, these Texting Terms are part of the WylieOS Terms of Service, which include how disputes are resolved.

WDC Holdings, doing business as WylieOS
1679 Oak Park Dr E
Clearwater, FL 33764
Support: info@wylieos.com